Kenya Power Statement on Token Purchase System Maintenance On June 26th

Kenya Power wishes to inform its prepaid customers that electricity token purchase services will be temporarily unavailable for two hours starting at 11:00 p.m. tonight.

This is due to an emergency system maintenance exercise aimed at improving service efficiency and enhancing customer experience.

To avoid any inconvenience, customers are advised to purchase tokens before the scheduled maintenance time. For assistance, customers can reach us through our National Contact Centre by calling 97771, dialling USSD *977#, or messaging us on our official social media platforms: Twitter - Kenya Power Care, Facebook - Kenya Power.

We appreciate your understanding and continued support. You can access Kenya Power services via www.kplc.co.ke or contact us at